Service Offer for Diaphragm Pumps
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Maintenance
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1) The stated maintenance intervals are only a manufacturer’s recommendation and may vary depending on the application. Possible influencing factors are: Stress caused by the application, intensity of use of the product, conditions of the operating environment, non-intended use, incorrect operation.
Repair
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Exchange service
Standard exchange
Advance delivery of a revised product (technically state-of-the-art) in exchange for your defective device
Minimization of machine downtime in case of damage
The delivered product is technically up to date and has a full 12 months warranty
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Additional services
In case of damage
Repair and maintenance in service centers
On-site repair and maintenance by our service technicians
Troubleshooting and advice from our technical support team
Original spare parts
Pfeiffer Vacuum spare parts and tools are already defined during product development.
Accuracy of fit and quality are assured.
Every improvement to our products is transferred to the spare parts
Products are again at the cutting edge of our development after Level 3 maintenance or repair
Decontamination
Certified decontamination according to the latest standards
Execution in compliance with all legal requirements
Installation / commissioning
Support during installation and commissioning
Instruction by our service technicians
On-site service for leak detection and gas analysis
Telephone / remote support
Technical product specialists as direct contacts
Fault analysis
Application support
Utility film
On our utility film portal you can find films and documents for servicing Pfeiffer Vacuum products. You can also find other information and tutorial videos for our products and pumps.
*To get full access to the utility film portal, please register for our utility film portal.
Working principle of the diaphragm pump
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