Application support team
Product/Application Support
| Products | Contact | Phone number |
|---|---|---|
| Mass spectrometers | Steve Foster (East Coast) Hans Gabathuler (West Coast) | 603-578-6522 408-273-7311 |
| Leak detectors: ASM | Ron Ligthart | 407-701-8043 |
| Leak detectors: HLT, SmartTest, QualyTest, ASI 35 Leak Detector systems: AMI 120, Helium Leak Detection Systems, Helium Recovery Units | Dave Vincett | 603-578-6500 |
| Vacuum gauges | Dave Vincett | 603-578-6500 |
| Non-semi accounts Small Multi-stage Roots Pumps: ACP 15-40 | Jorge Marques-Rosa | 408-273-7279 |
| Non-semi accounts Large Multi-stage Roots Pumps: ACP 120, ACG 600, ADP/ADS/ADH, A 100 L, A 200 L | Jorge Marques-Rosa | 408-273-7279 |
| Semi account Large Multi-stage Roots Pumps: ACP 120, ACG 600, ADP/ADS/ADH, A 100 L | Jun De Los Reynes | 781-385-9240 |
| Rotary vane pumps: DuoLine, Pascal, HenaLine and UnoLine Plus Roots pumps: RSV, OktaLine | Mark Clement | 603-578-6532 |
| Diaphragm pumps: MVP Piston Pump: XtraDry Screw Pumps: HeptaDry | Mark Clement | 603-578-6532 |
| High vacuum pumps, Turbopumps and Turbo pumping stations | Ed Ho Steve Carter | 408-273-7274 510-926-2664 |
| Vacuum chambers, components, valves, feedthroughs, manipulators and hardware | Maureen Rosenwinkel | 312-636-6738 |
| Contamination Management Solutions: APA/APR systems | Jun De Los Reynes | 781-385-9240 |
Technical Support
| Products | Contact | Phone number |
|---|---|---|
| Mass spectrometers | Steve Foster (East Coast) Hans Gabathuler (West Coast) | 603-578-6522 408-273-7311 |
| Leak detectors: ASM | Jason Dodson | 781-682-1221 |
| Leak detectors: HLT, SmartTest, QualyTest, ASI 35 Leak Detector systems: AMI 120, Helium Leak Detection Systems, Helium Recovery Units | Jason Dodson | 781-682-1221 |
| Vacuum gauges | Jason Dodson | 781-682-1221 |
| Calibrated leaks | Jason Dodson | 781-682-1221 |
| Non-semi accounts Small Multi-stage Roots Pumps: ACP 15-40 | Bill Davis (All ACP support questions) | 781-682-1210 |
| Non-semi accounts Large Multi-stage Roots Pumps: ACP 120, ACG 600, ADP/ADS/ADH, A 100 L, A 200 L | Eustacio Moreno | 512-719-3763 |
| Semi account Large Multi-stage Roots Pumps: ACP 120, ACG 600, ADP/ADS/ADH, A 100 L | Eustacio Moreno (not ACP) | 512-719-3763 |
| Rotary vane pumps: DuoLine, Pascal, HenaLine and UnoLine Plus Roots pumps: RSV, OktaLine | Bill Davis | 781-682-1210 |
| Diaphragm pumps: MVP Piston Pump: XtraDry Screw Pumps: HeptaDry | Bill Davis | 781-682-1210 |
| High vacuum pumps, Turbopumps and Turbo pumping stations | Steve Blair | 603-578-6581 |
| Vacuum chambers, components, valves, feedthroughs, manipulators and hardware | Maureen Rosenwinkel | 312-636-6738 |
| Contamination Management Solutions: APA/APR systems | Jun De Los Reynes | 781-385-9240 |
